Financial
Services
The financial services industry has been identified as one of the top 10 industries to be impacted by Ai & Automation over the next ten years. The repetitive, dull tasks that have traditionally plagued this industry are rapidly being automated with a layer of Ai to save time, reduce errors and rework, and allow humans to focus on tasks they enjoy; to take better care of their clients. From financial analysis to large scope data entry and review, to document processing and emails, an Ai backbone can reduce costs by as much as 40-60% and reduce client cycle and correspondence time by as much as 90%. Scroll down to learn more about how…
Talk to the CAST Team about Ai & Automation today!
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New Tools to Solve Old Problems
At Cast Services, we can show you a refreshing approach to how you look at systems, technology and human efficiency. Let us help you understand a new perspective on what tasks are critical for the skilled human nuance of your teams, and pick and choose what tasks these new tools can handle for you. With secure systems that can read, think, use computers, and connect to your current systems – it’s time for you to dream instead of waiting for a software provider to bring you a solution on a silver platter.
According to a Cornell Study, leveraging Ai & Automation can lead to a 23%-28% improvement in efficiency.
- 28%
But, at CAST Services we typically see 20%-60% improvements in efficiencies, regardless of industry we work with.
- 60%
Building Trust in Digital Transformation
Are you challenged with how to think not just about approaching and understanding these new tools, but also how to effectively implement them while building trust with your team and customers? Here we show you an example of the various timelines and paces that our clients take on their digital transformation journey.
Today
- Client follow-up and outreach
- AI-driven financial planning
- Robotic process automation (RPA) for transaction processing
- Back end CRM automation, VoiceAi, and marketing automation
Month 1
Month 2
Month 3
Month 4
Cast begins building and integrating a system to automate portfolio analysis, risk assessment, and rebalancing. The goal is to achieve a 30% efficiency gain. This system utilizes AI for predictive analytics and machine learning algorithms to optimize asset allocation based on market trends and individual client profiles.
Month 5
Result: Saves 35% of time for financial advisors by automating routine portfolio management tasks and providing a unified client portfolio overview. These solutions keep a human in the middle (HIM) to ensure compliance and staff comfort.
Month 6
Cast starts building a process to automate client communication for updates, document requests, and scheduling. The goal is to achieve a 40% efficiency gain. This includes deploying AI Voice and chat solutions for 24/7 customer service and natural language processing (NLP) tools to personalize client interactions.
Month 8
Result: Saves 40% of time involved in client communication, reducing manual follow-up and ensuring timely updates.
Month 9
Month 10
Project 3 Start Development – Ai-Powered Financial Planning.
Cast implements an Ai system to streamline financial planning, reducing time spent on creating and updating financial plans. The system uses machine learning to provide real-time investment advice and predictive analytics to forecast financial outcomes.
The goal is a 20% efficiency gain within 90 days
Month 11
Project 4 Start Development – Predictive Analytics for Investment Strategies.
Cast customizes a system to analyze market data and predict investment outcomes, aiding in strategic decision-making. This project leverages advanced Ai models to identify emerging market opportunities and risks, enabling proactive investment strategies.
12 Months and Beyond...
Continuous improvement and adoption of Ai tools in other areas such as regulatory compliance, fraud detection, and customer service. This includes using RPA for compliance reporting, Ai-driven anomaly detection for fraud prevention, and sentiment analysis tools to enhance customer feedback mechanisms.
By integrating these advanced Ai tools and strategies, XYZ Financial Services can expect significant efficiency gains and improved operational workflows, keeping them at the forefront of the financial industry.
Opportunities for Ai & Automation in the Financial Services
Client Contact and Outreach
Account management, sales, billing and underwriting are all departments that need to message, set followup tasks, and create responses. Whether it is 10 or 100 templates or processes, suggestive messaging and intelligent systems can help save you time, money, and give your team back their processing power for more critical and nuanced tasks.
Scheduling and Rescheduling
Whether it is Ai or good old fashioned automation. Scheduling and rescheduling processes can be aided by systems that can interact with online calendars, take and make Ai-powered phone calls
Ai Voice Integration
Integrating Ai-powered voice assistants can provide clients with instant, accurate responses to their queries, streamline customer service operations, and improve satisfaction by providing 24/7 support.
System Integration
Email Automation
Automating email communications helps in sending timely reminders, policy updates, and personalized offers to clients, thus maintaining consistent engagement and reducing manual effort.
Contract Review
Integrating Ai-powered voice assistants can provide clients with instant, accurate responses to their queries, streamline customer service operations, and improve satisfaction by providing 24/7 support.
Marketing Content and Articles
Ai tools can generate and curate relevant marketing content, such as articles and blog posts, tailored to the interests of the target audience, thus enhancing the company’s online presence and engagement.
Document Requests and Follow-Up
Automation can streamline the process of requesting and following up on necessary documents from clients, ensuring timely collection and reducing the risk of delays in policy issuance or claims processing.
Contact Us
Ready to start your project ?
Contact us today!
E-Mail : [email protected]
What our happy clients say!
Why Financial Services companies choose Cast Services to increase their adoption of Ai & Automation
Financial Services companies face significant hurdles when implementing new technologies, such as:
- Legacy Systems:
Difficulty integrating with outdated systems. - Data Security:
Ensuring the protection of sensitive client information. - Regulatory Compliance:
Meeting complex industry regulations - Operational Disruptions:
Avoiding interruptions during transitions - Cost Constraints:
Managing high implementation and maintenance costs
Why Cast Services?
- “We help distill some very complex and nuanced topics and solutions into everyday organizational language and help you see how the ‘art’ of implementation can be more significant than the specific tools used.?
- You are busy, playing the multidimensional chess game that is organizational leadership. How do you consider augmenting or adjusting your approach to technology implementation while you have an ongoing business and no desire to go through technology changes?
- We can help – organizations turn to Cast Services because we meet you where you are, and help you see, chart a path, and make rapid progress towards your system goals.
- Also as you consider how you implement these tools, you have many choices:
- Internal – if you choose this, Cast can help you – finding, hiring and retaining an AI & Automation leader for your organization can be expensive, and how do you ensure they grow and stay an expert with the pace of changing technology?
- Hybrid team – Our approach seamlessly blends onsite expertise with remote collaboration, ensuring efficient project delivery and superior results. Combining local talent with global expertise, we offer innovative solutions tailored to your needs. Trust us to be your reliable partner in achieving your goals.
- External partner(s) – We partner with industry leaders to provide innovative, comprehensive solutions tailored to your needs.
Guiding Clients to Success
Cast Services meets clients where they are by understanding their current situation, challenges, and objectives. Here’s how we guide them towards their goals:
