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The legal services space is ripe for disruption leveraging Ai & automation. Our legal services clients understand advanced Ai solutions massively reduce delays in correspondence, delivery of assets, completion of paperwork, and monotonous follow-up and data entry. Our current solutions are leveraging document processing, machine vision, VoiceAi, CRM implementation, RPA (robotic process automation), and much more — seeing a reduction in expenses by as much as 40-60%. Scroll down to learn more about how….

Talk to the CAST Team about Ai & Automation today!

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New Tools to Solve Old Problems

At Cast Services, we can show you a refreshing approach to how you look at systems, technology and human efficiency. Let us help you understand a new perspective on what tasks are critical for the skilled human nuance of your teams, and pick and choose what tasks these new tools can handle for you. With secure systems that can read, think, use computers, and connect to your current systems – it’s time for you to dream instead of waiting for a software provider to bring you a solution on a silver platter.

According to a Cornell Study, leveraging Ai & Automation can lead to a 23%-28% improvement in efficiency.

  • 28% 28%

But, at CAST Services we typically see 20%-60% improvements in efficiencies, regardless of industry we work with.

  • 60% 60%

Building Trust in Digital Transformation

Are you challenged with how to think not just about approaching and understanding these new tools, but also how to effectively implement them while building trust with your team and customers? Here we show you an example of the various timelines and paces that our clients take on their digital transformation journey.

Today

XYZ Legal Firm is introduced to Cast Services. The leadership discusses Ai and automation, identifying areas for improvement such as:

  • Client follow-up and outreach
  • Ai Voice for scheduling and document request
  • Robotic process automation for case management

Month 1

XYZ engages Cast Services to conduct an Ai & Automation Operations Assessment to uncover opportunities for efficiency and ROI.

Month 2

Organizational Assessment concludes with 9 potential high-return projects identified.

Month 3

XYZ leadership discusses and decides to execute 2 of the uncovered opportunities, focusing on case management and client communications. These solutions will be built on top of the current tech stack, interacting with RPA, Ai, and automation technologies.

Month 4

Project 1 Start Development – Intelligent Case Management System. Cast begins building and integrating a system to streamline case tracking, document management, and client updates. Goal: 25% efficiency gain.

Month 5

Project 1 Complete – Intelligent Case Management System after flowcharting out all opportunities for Ai & automation solutions.

Result: Saves 35% of time for case managers and paralegals by automating routine tasks and providing a unified case overview.

Month 6

Project 2 Start Development – Automated Client Communication System. Cast starts building a process to automate client communication for updates, document requests, and scheduling. Goal: 30% efficiency gain

Month 8

Project 2 Complete – Automated Client Communication System.

Result:Saves 40% of time involved in client communication, reducing manual follow-up and ensuring timely updates. Integration of Ai Voice, texting, CRM, and workflow management.

Month 9

XYZ leadership engages Cast Services to teach a 2-hour Ai & Automation primer to staff, fostering a modern approach to legal practice. XYZ is rapidly positioning itself as the Ai leader in the legal services ecosystem.

Month 10

Project 3 Start Development – Ai-Powered Legal Research. Cast implements an Ai system to streamline legal research, reducing time spent on case law review.
Goal: 20% efficiency gain within 90 days.

Month 11

Project 4 Start Development – Predictive Analytics for Case Outcomes.
Cast customizes a system to analyze case data and predict outcomes, aiding in strategic decision-making.

12 Months and Beyond...

Continuous improvement and adoption of Ai tools in other areas such as contract review, billing, and compliance.

This reworked timeline highlights the strategic integration of Ai and automation in the legal industry, focusing on significant efficiency gains and improved operational workflows.

Opportunities for Ai & Automation in the Legal Services

Client Contact and Outreach

Account management, sales, billing and underwriting are all departments that need to message, set followup tasks, and create responses. Whether it is 10 or 100 templates or processes, suggestive messaging and intelligent systems can help save you time, money, and give your team back their processing power for more critical and nuanced tasks.

Scheduling and Rescheduling

Whether it is Ai or good old fashioned automation. Scheduling and rescheduling processes can be aided by systems that can interact with online calendars, take and make Ai-powered phone calls

Ai Voice Integration

Integrating Ai-powered voice assistants can provide clients with instant, accurate responses to their queries, streamline customer service operations, and improve satisfaction by providing 24/7 support.

System Integration

Ai facilitates seamless integration of various legal services systems, enabling better data sharing, real-time updates, and a unified view of client information, which enhances decision-making and operational efficiency.

Email Automation

Automating email communications helps in sending timely reminders, policy updates, and personalized offers to clients, thus maintaining consistent engagement and reducing manual effort.

Contract Review

Integrating Ai-powered voice assistants can provide clients with instant, accurate responses to their queries, streamline customer service operations, and improve satisfaction by providing 24/7 support.

Marketing Content and Articles

Ai tools can generate and curate relevant marketing content, such as articles and blog posts, tailored to the interests of the target audience, thus enhancing the company’s online presence and engagement.

Document Requests and Follow-Up

Automation can streamline the process of requesting and following up on necessary documents from clients, ensuring timely collection and reducing the risk of delays in policy issuance or claims processing.

Contact Us

Ready to start your project ?
Contact us today!

E-Mail : [email protected]

What our happy clients say!

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Jim Griffin We could never thank CAST Services enough for the impact they have made on our real estate team, both at a personal and professional level. They are extremely responsive and collaborative. Their knowledge of the industry is all expansive, from creating quality leads to CRM and conversion practices. If you are looking to significantly increase your ROI and provide value to your team—all while growing yourself as a leader, hiring CAST services needs to be at the top of your priority list.
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Brendan Bartic CAST Services has a deep understanding of the real estate market, and the technical know-how to take your business to the next level. We recommend CAST to any agent or business leader who needs to differentiate themselves from the noise with innovative, custom programs and strategies.
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James Wexler CAST Services is the only team that works harder than realtors! I recommend working with them without hesitation, and they delivered exactly what was promised and more. Their extensive market research and onboarding process was like nothing I’ve ever seen, and I’m thrilled with the result.
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Why Legal Services companies choose Cast Services to increase their adoption of Ai & Automation

Legal Services companies face significant hurdles when implementing new technologies, such as:

  • Legacy Systems:
    Difficulty integrating with outdated systems.
  • Data Security:
    Ensuring the protection of sensitive client information.
  • Regulatory Compliance:
    Meeting complex industry regulations
  • Operational Disruptions:
    Avoiding interruptions during transitions
  • Cost Constraints:
    Managing high implementation and maintenance costs

Why Cast Services?

  • “We help distill some very complex and nuanced topics and solutions into everyday organizational language and help you see how the ‘art’ of implementation can be more significant than the specific tools used.?
  • You are busy, playing the multidimensional chess game that is organizational leadership. How do you consider augmenting or adjusting your approach to technology implementation while you have an ongoing business and no desire to go through technology changes?
  • We can help – organizations turn to Cast Services because we meet you where you are, and help you see, chart a path, and make rapid progress towards your system goals.
  • Also as you consider how you implement these tools, you have many choices:
    • Internal – if you choose this, Cast can help you – finding, hiring and retaining an AI & Automation leader for your organization can be expensive, and how do you ensure they grow and stay an expert with the pace of changing technology?
    • Hybrid team – Our approach seamlessly blends onsite expertise with remote collaboration, ensuring efficient project delivery and superior results. Combining local talent with global expertise, we offer innovative solutions tailored to your needs. Trust us to be your reliable partner in achieving your goals.
    • External partner(s) – We partner with industry leaders to provide innovative, comprehensive solutions tailored to your needs.

Guiding Clients to Success

Cast Services meets clients where they are by understanding their current situation, challenges, and objectives. Here’s how we guide them towards their goals:

Comprehensive Assessment: We begin by conducting a thorough assessment of your existing systems, processes, and objectives. This helps us understand their current state and identify areas for improvement.
Tailored Solutions: Based on the assessment, we develop customized solutions that align with your specific needs, goals, and budget. Whether it’s upgrading legacy systems, enhancing cybersecurity, or streamlining operations, our solutions are tailored to address their unique challenges.
Clear Communication: Throughout the process, we maintain open and transparent communication with you. We explain our recommendations, the benefits of our solutions, and the expected outcomes in clear and understandable terms. We help distill some very complex and nuanced topics and solutions into everyday organizational language and help you see how the ‘art’ of implementation can be more significant than the specific tools used.